What you need to know
- Apple's Wallet app is currently experiencing an outage.
- Mastercard users are currently unable to add their card to use with Apple Pay.
The issue does not appear to affect cards already added to the app.
Update, April 20 (5:45 PM ET): Apple says that it has resolved the Apple Pay issue affecting Mastercard users.
Apple's Wallet app is currently experiencing an outage.
That might sound scary at first, especially for anyone with an Apple Card or any card linked to the Wallet app in order to use Apple Pay, but it appears that the outage is not affecting anyone with a card already linked to the app.
As reported by Apple on its System Status website, the Apple Wallet app is currently experiencing an outage when it comes to adding a new card to use with Apple Pay. The issue appears to be concentrated on Mastercard cardholders who are attempting to add their card to the app.
- Apple Pay & Wallet - Outage
- Today, 6:54 AM - ongoing
- Some users are affected
- Mastercard card holders may not be able to add cards to Apple Pay.
It is currently unclear why the customers are experiencing the issue and Apple has not yet provided an idea as to when the issue will be resolved.
We'll be sure to update this article once Apple resolves the problem.
Update, April 20 (5:45 pm ET)— Apple says that it has resolved the Apple Pay issue affecting Mastercard users.
In an update on the System Status website, Apple says that it has resolved the issue affecting Mastercard users who were unable to add a card to Apple Pay.
According to the update, only some users were affected between 6:54 AM through 4:23 PM.